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content assistant FAQs

Frequently asked questions about content assistant

If you're a current HubSpot customer interested in learning more about this tool, please see the FAQs below to find out more. The purpose of these FAQs is to provide you with high-level information on this tool. Your use of this tool is subject to HubSpot’s Beta Terms. These FAQs do not amend or form part of your contract with HubSpot. We have been as accurate as possible with the information provided; however, please note that these FAQs could change or evolve over time. 

Frequently Asked Questions

OpenAI provides the underlying generative AI technology for content assistant.

Generative AI is a new technology and therefore we recommend independently validating the accuracy and truth of outputs when you use this tool before finalizing or publishing any work product.

OpenAI processes and stores data in the US. Please see OpenAI’s API Data Usage Policies for more information.

When you use content assistant, your prompts, generated content, and usage metrics will be logged and stored by HubSpot for product improvements. HubSpot shares your prompts with OpenAI in order to enable your use of this tool. Your prompts, generated content, and usage metrics will be attributable to you and may be shared with OpenAI for content moderation purposes, but it won’t be shared with OpenAI to train its models or improve its service offerings. For more information on OpenAI’s data sharing and retention policies, please review OpenAI’s API Data Usage Policies.

HubSpot does not include beta tools within the scope of its SOC 2 report. However, controls have been implemented by HubSpot to ensure the security, availability, and confidentiality of this tool and the associated data.

Disclaimer: This information is not legal advice, rather it aims to bring some transparency and clarity to the users of these tools, as  AI is a rapidly evolving technology that poses several legal, security and privacy issues. This information is not intended to be legal advice, where an attorney applies the law to your specific circumstances. If you would like advice on your interpretation of this information or its accuracy, you should consult an attorney.